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London Metropolitan University

Discover how London Met uses evasys+ to improve survey processes, increase response rates and support a better student experience.

About London Metropolitan University (London Met)

London Metropolitan University (London Met) is a university located in London, United Kingdom. It has existed in its current form since 2002, when London Guildhall University (founded in 1848) and the University of North London (founded in 1896) merged. London Met has over 10,000 students and approximately 400 staff members. The university is distinguished by its socially diverse community, which encompasses students from over 140 countries.

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Year of Establishment of London Guildhall University
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Year of Establishment of the University of North London
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Merger to Form London Metropolitan University
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Students

The Challenge

London Met sought a more efficient and accurate approach to capturing student insights and increasing their engagement. The previous methods for conducting and analyzing student surveys were time-consuming and cumbersome, as they were managed manually and data had to be cleaned. The Academic & Quality Development (AQD) team recognized the untapped potential of evasys+ and decided to utilize this solution to gain data-driven insights and demonstrate student engagement.

Results of the Collaboration

The pilot project with evasys+ was very successful and led to an expanded use of the platform. Productivity and staff engagement in survey work increased, errors and bottlenecks were eliminated, and quality assurance was improved. The system also allowed for the inclusion of equality data to identify trends and patterns in student satisfaction. London Met achieved significant improvements in their evaluation processes:

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Increase in Total Number of Completed Student Experience Surveys (SES)
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Increase in Participation in the Welcome Survey
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of Modules Achieved Student Participation
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Modules Were Evaluated

What the Client Says About the Collaboration

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By using evasys+, we save personnel resources, give staff responsibility for their data, improve transparency and accountability, better demonstrate the impact on students, and in turn, optimize the student experience through enhanced use of technology solutions.

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