Manage enterprise surveys across business units and locations

Where does coordination between two locations take the longest? Where are responsibilities unclear between internal teams and external service providers? An organization-wide survey can provide answers to these questions and more. It gathers feedback from employees and external stakeholders, including customers, business partners, vendors, and suppliers. The results can then be compared across departments, business units, functions, and locations.

Unlike an employee survey, which primarily measures workforce sentiment, satisfaction, or engagement, an enterprise survey examines how the entire organization operates. It reveals where processes break down, where communication gaps exist, and where ownership is unclear, even beyond your organization’s boundaries. Organizational development teams, quality managers, strategy leaders, and executives use these insights to define specific improvements, such as clarifying responsibilities between departments or improving information flows with external partners.

evasys supports and automates every stage of the recurring survey process, including questionnaire design, distribution, analysis, and audience-specific reporting.

Multiple departments, locations, reporting levels, and changing responsibilities make enterprise surveys difficult to plan and manage. Organizational data, roles, and permissions must adapt as the organization evolves.

Ownership is often unclear between business units, locations, or external partners. This slows down processes, creates friction, and makes accountability difficult to establish.

Employees, customers, vendors, and business partners need to be reached through channels that work for them. Internal stakeholders also require different levels of access, whether they manage an entire survey program or only view results for their business unit.

Using different survey systems across departments makes collecting consistent data difficult. Consolidating results from multiple locations or stakeholder groups can take hours or days before decision-ready insights are available.

Distribution lists, invitations, reminders, deadlines, and reports often have to be coordinated from scratch for every survey cycle. Without automation, these tasks consume significant capacity across quality management, organizational development, strategy, and IT teams while increasing the risk of errors.

When individual locations, functions, or external stakeholder groups do not participate, important perspectives are missing. Comparisons become less reliable, and decisions may be based on incomplete or unbalanced feedback.